基于循环质控理念的护理风险管理对神经外科住院患者的影响

Effect of nursing risk management based on the concept of cycle quality control on hospitalized patients in the neurosurgery department

目的观察基于循环质控理念的护理风险管理对神经外科住院患者的影响。方法选取2017年2月至2018年3月我院收治的176例神经外科住院患者为研究对象,按照随机数字表法分为观察组和对照组,对照组采用常规护理管理,观察组采用基于循环质控理念的护理风险管理,比较两组患者医院感染率、投诉率、护理风险发生率、护理质量以及患者满意度。结果观察组医院感染率为3. 41%显著低于对照组的19. 32%(P <0. 05),投诉率为1. 14%显著低于对照组的12. 50%(P <0. 05),护理风险发生率为2. 27%显著低于对照组的14. 77%(P <0. 05),观察组患者满意度显著高于对照组(P <0. 05)。结论基于循环质控理念的护理风险管理能够有效降低医院感染率,降低投诉率,减少护理风险事件的发生,提高患者满意度,改善护患关系。

Objective To observe the effect of nursing risk management based on the concept of cycle quality control on hospitalized patients in the neurosurgery department. Methods To select 176 cases of hospitalized patients in the neurosurgery department who were admitted to our hospital from February 2017 to March 2018 as the object of study. They were divided into observation group and control group according to the random number table method. The control group was given a routine nursing management and the observation group was given nursing risk management based on the concept of cycle quality control, the two groups of patient were compared to each other in terms of the hospital infection rate, complaint rate, incidence of nursing risk, quality of nursing and patient satisfaction . Results The hospital infection rate of the observation group was 3.41% , which was significantly lower than that of the control group, which was 19.32%（ P 〈0.05）, and its complaint rate was 1.14% , which was significantly lower than 12.50% of the control group（ P 〈0.05）. The nursing risk incidence rate was 2.27%, which was significantly lower than control group＇s 14.77%（ P 〈0.05）.and the satisfaction of the observation group patients was significantly higher than that of the control group patients（ P 〈0.05）. Conclusion Nursing risk management based on the concept of cycle quality control can effectively reduce the hospital infection rate,reduce the complaint rate, and the occurrence of nursing risk events, improve patient satisfaction and the relationship between nurses and patients.