科研数据管理系统中增值服务调查研究

Investigation on Value-added Service in Research Data Management Systems

【目的/意义】通过问卷调查了科研用户对于RDM增值服务的需求,分析了不同类型用户科研需求与RDM增值服务之间的关系,并在此基础上建立了融合用户需求的科研数据增值服务模型,以优化RDM系统功能设计,提升系统的感知能力。【方法/过程】对科研数据管理(RDM)、增值服务等概念进行了理论梳理之后,在实践层面展开对现有RDM系统的增值服务调查研究。具体为:调查国内外最新RDM系统平台中增值服务的发展现状,对已经开展RDM增值服务的系统与平台中用户类型、使用意愿及其科研需求进行调研,探究科研用户需求与RDM系统增值服务之间的定性关系并建立模型。【结果/结论】为开展针对不同用户、不同学科、不同资源种类的个性化科研数据增值服务,提供数据支持与优化建议。

【Purpose/significance】This paper aims on developing a value-added service model to assist the Research Data Management（RDM） procedure in scientific research field.【Method/process】Firstly, we present a brief literature review on the research stream of RDM and Value-added service. Then we investigate the current development status of RDM systems and corresponding value-added services. Secondly, we investigate the users satisfaction of these Value-added service by designing a user satisfaction survey on each types of RDM systems and users. Thirdly, we setup a value-add service model with user classification and demand integrated.【Result/conclusion】The model may assist scientific research data management agencies to improve their service quality of both basic and value-added service.