医护人员工作压力、心理弹性和工作满意度的关系

The Relationship Between Work Stress,Psychological Resilience and Job Satisfaction of Medical Workers

目的：考察医护人员工作压力、心理弹性和工作满意度之间的关系,为后期提升医护人员工作满意度提供借鉴。方法：采用工作压力量表、心理弹性量表和工作满意度问卷对371名医护人员的工作压力、心理弹性和工作满意度进行调查。结果：医护人员的工作满意度总分与工作压力总分呈显著负相关（r=-0.468,P〈0.01）,与心理弹性总分呈显著正相关（r=0.450,P〈0.01）;内在工作满意度与工作压力总分呈显著负相关（r=-0.389,P〈0.01）,与心理弹性总分及其各维度显著正相关（P〈0.01）;外在工作满意度与工作压力呈显著负相关（r=-0.461,P〈0.01）,与心理弹性总分及其各维度显著正相关（P〈0.01）;工作压力能显著负向预测医护人员的内在工作满意度（β=-0.310,P〈0.001）,心理弹性则显著正向预测医护人员的内在工作满意度（β=0.394,P〈0.001）;工作压力能显著负向预测医护人员的外在工作满意度（β=-0.408,P〈0.001）,心理弹性则显著正向预测医护人员的外在工作满意度（β=0.261,P〈0.001）;心理弹性各维度中仅自强（β=0.441,P〈0.001）能显著预测医护人员的内在工作满意度,自强（β=0.170,P〈0.05）和乐观（β=0.133,P〈0.05）能显著预测医护人员的外在工作满意度。结论：工作压力和心理弹性对医护人员工作满意度有重要影响。

Objective： To examine the relationship between work stress,psychological resilience and medical workers＇ job satisfaction,and provide reference for improving the workers ＇ job satisfaction in the later period. Methods： Working stress scale,resilience scale,and job satisfaction questionnaire were used to test 371 medical workers＇ working stress,psychological resilience and job satisfaction. Results： Medical workers＇ job satisfaction was negatively correlated with work stress（ t =-0.468,P〈0.01） and positively correlated with psychological resilience（ t = 0.450,P〈0.01）; Intrinsic job satisfaction was significantly negatively correlated with work stress（ t =-0.389,P〈0.01）,and positively correlated with total score of psychological resilience and its dimensions（ P〈0.01）; External job satisfaction was significantly negatively correlated with work stress（ t =-0.461,P〈0.01）,and positively correlated with total score of psychological resilience and its dimensions（ P〈0. 01）; Work stress（ β =-0.310,P〈0.001） and psychological resilience（ β = 0.394,P〈0.001） could predict medical workers＇ intrinsic job satisfaction negatively and positively; Work stress（ β =-0.408,P〈0.001） and psychological resilience（ β = 0. 261,P〈0. 001）could predict medical workers＇ external job satisfaction negatively and positively; Self-improvement（ β = 0. 441,P〈0. 001）could predict medical workers＇ intrinsic job satisfaction,self-improvement（ β = 0.170,P〈0.05） and optimism（ β = 0.133,P〈0.05） could predict medical workers＇ external job satisfaction.Conclusion： Work stress and psychological resilience have an important effect on medical workers＇ job satisfaction.