3Norman D,Miller J,Henderson A.What you see,some of what's in the future,and how we go about doing it:HI at Apple Computer[C].Conference companion on Human factors in computing systems,Massachusetts,ACM,1994:155-155.
4Scapin D L,Senach B,Trousse B,et al.User Experience:Buzzword or New Paradigm[C].ACHI 2012,The Fifth International Conference on Advances in Computer-Human Interactions,Valencia,Netherlands,XPS,2012:336-341.
5Hassenzahl M.User experience(UX):towards an experiential perspective on product quality[C].Proceedings of the 20th International Conference of the Association Francophone d' Interaction Homme-Machine.Metz,New York,ACM,2008:11-15.
6Law E L C, Roto V, Hassenzahl M, et al. Understanding, scoping and defining user experience: a survey approach[C]. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. Boston, New York, ACM, 2009 : 719-728.
7ISO.9241-210:2010.Ergonomics of human system interactionPart 210:Human-centered design for interactive systems (formerly known as 13407).International Organization for Standardization(ISO).Switzerland,2010:7-9.
8UPA(Usability Professionals' Association),Usability Body of Knowledge.http://www.usabilitybok.org/glossary.
9Hassenzahl M,Tractinsky N.User experience-a research agenda[J].Behaviour & Information Technology,2006,25 (2):91-97.
10Forlizzi J,Battarbee K.Understanding experience in interactive systems[C].Proceedings of the 5th conference on Designing interactive systems:processes,practices,methods,and techniques,Cambridge,New York,ACM,2004:261-268.