数字资源使用绩效多指标综合评价指标体系构成要素与结构分析

Analysis on the Elements and Structure of Multi-index Comprehensive Evaluation Index System for Digital Resource Usage performance

数字资源使用绩效评价就其评价本质而言属于多指标综合评价。数字资源使用绩效多指标综合评价指标体系构建的理论基础应该包括目标一致性理论、系统评价理论、利益相关者理论和定量与定性相结合的理论等。数字资源使用绩效多指标综合评价指标体系的构成要素可分为数字资源内容、数字资源检索系统的资源提供能力、数字资源用户利用情况、数字资源成本分析以及数字资源服务情况五要素。数字资源使用绩效评价指标体系结构设计一般采用分层法,分为总目标层、准则层和指标层三个层次,能够体现指标体系的系统性、层次性和相关性等,也便于量化评价。

The performance evaluation of digital resource is a multi-index comprehensive evaluation on the nature of its evaluation. The theoretical basis in constructing the multi-index comprehensive evaluation index system should include the target consistency theory, system evaluation theory, stakeholder theory and the quantitative and qualitative combination. The components can be divided into five elements： the contents of digital resource, the ability to supply the digital resource retrieval system, the usage of users, the analysis of cost（digital resources service input） and the situation of digital resources service. The structure design of this system generally adopted the stratification method,which was divided into three levels： the total target layer, the standard layer and the index layer, respectively reflecting the systematization, hierarchy and correlation of the index system, and was also convenient for quantitative evaluation.