沟通合作——医学人文的表达与实现

humanity Communication and cooperation： expression and practice of medical

医务工作环境复杂，医生接触的人群多样且难以预见。通过沟通合作将医学人文素养进行表达和实现，有助于医生临床工作决策和合作，对顺利有效处理医疗事务、提高医疗工作效率和改善患者就医体验非常关键。在此探讨了更加契合医生的沟通新定义，并根据医生沟通合作的对象不同分别进行了分析。医患沟通应着眼未来，携手并进。同行沟通要互相尊重，求同存异。社会沟通掌握界限，消除偏见。只有像这样在沟通合作中运用一定的技巧，才能良好表达和实现医学人文素养，为稳定我国医疗环境作出贡献。

Doctors needed to communicate with a large and varied crowd under complex clinical situation. The expression and realization of medical humanities literacy through communicating and cooper- ating can help clinical decision-making and cooperation, which is critical to improving the efficiency and the quality of patients＇ experience. Therefore, this article explores new definitions of communication which are more suitable for doctors and analyzes their principles and requirements according to the different sub- jects in communication and cooperation. Doctor-patient communication should focus on the future. Peer communication should respect each other and seek common points ground while reserving differences. Social communication should grasp the boundaries and eliminates prejudice. Only by using certain skills in com- munication and cooperation like this, can we express and realize medical humanities literacy and contribute to the stability of China＇s medical environment.