摘要
据有关资料研究表明,相较于种类繁多的广告营销信息,口碑传播对消费者的购买决策与购后行为有着直接且深刻的影响,进而对企业网络营销策略起着关键作用。互联网技术的迅猛发展,为企业以口碑传播进行的网络营销提供了更大的平台和更多的机会。因此,深入研究口碑传播机制,对企业更精准地把握消费者心理,更好地制定和实施网络营销策略具有一定的理论和实践意义。
According to relevant research,compared with various kinds of advertising marketing information,word-of-mouth communication has a direct and profound impact on consumers’purchase decisionmaking and post-purchase behavior,and plays a key role in enterprise network marketing strategy.The rapid development of Internet technology has provided a larger platform and more opportunities for enterprises to conduct online marketing through word-of-mouth communication.Therefore,it is of great theoretical and practical significance for enterprises to study the mechanism of word-of-mouth communication in order to grasp consumers’psychology more accurately and formulate and implement online marketing strategies better.
作者
陈蕾
CHEN Lei(Department of Propaganda and United FrontWork,Changchun Finance College,Changchun 130028,China)
出处
《长春金融高等专科学校学报》
2019年第2期92-96,共5页
Journal of Changchun Finance College
基金
吉林省电子商务学会"十三五"规划项目(2018JLDS47)
关键词
口碑传播
消费行为
网络营销策略
word-of-mouth communication
consumer behavior
online marketing strategy