PDCA循环法在降低门诊药房处方调配差错率中的应用效果

Application effect of PDCA cycle method in reducing the prescription dispensing error rate in outpatient pharmacy

目的研究PDCA循环法在降低门诊药房处方调配差错率中的应用效果。方法随机选取来我院门诊药房进行处方药物调配的51例患者为研究对象,比较实施PDCA循环法前、后门诊药房的处方调配总差错率。结果 PDCA循环法实施前,门诊药房的处方出现3例规格错误、5例品种错误、3例数量错误、1例医嘱错误,调配总差错率为23.5%;PDCA循环法实施后,门诊药房的处方出现1例数量错误,调配总差错率为2.0%。PDCA循环法实施后的处方调配总差错率显著低于实施前,差异具有统计学意义(P<0.05)。结论 PDCA循环法在降低门诊药房处方调配差错率中的应用效果显著,值得进一步推广。

Objective To study the application effect of PDCA cycle method in reducing the prescription dispensing errorrate in outpatient pharmacy. Methods A total of 51 patients who came to outpatient pharmacy in our hospital for prescriptiondrug dispensing were randomly selected as research objects, the total prescription dispensing error rate before and after theapplication of PDCA cycle method were compared. Results Before the application of PDCA cycle method, 3 cases ofspecification errors, 5 cases of variety errors, 3 cases of quantity errors and1 case of doctors＇ advice error occured inoutpatient pharmacy, the total prescription dispensing error rate was 23.5%; after the application of PDCA cycle method,1cases of quantity errors occured in outpatient pharmacy, the total prescription dispensing error rate was 2.0%. The totalprescription dispensing error rate after the application of PDCA cycle method was significantly lower than that before theapplication, the difference was statistically significant（P〈0.05）. Conclusion The application of PDCA cycle method inreducing the prescription dispensing error rate in outpatient pharmacy is effective, which is worth further promotion.