权变视角下沟通类型和企业间交互环境对组织绩效的影响研究

Research on the Effect of Communication Type and Inter-Enterprise Interaction Environment on Organizational Performance from the Perspective of Contingency

基于权变的观点,使用基于偏最小二乘法的结构方程模型深入探析不同类型的沟通对组织绩效的影响,以及企业间交互环境的调节作用。研究结果表明:工具型沟通(任务相关型沟通和目标相关型沟通)和社交型沟通对组织绩效都具有积极的正向影响;企业交互环境调节了任务相关型沟通和社交型沟通对组织绩效的影响;不论在何种企业间交互环境下,采用更多的目标相关型沟通都有助于组织绩效的提高。

Based on the perspective of contingency, this study uses the structural equation model based on partial least squares （PLS） to analyze the effects of different types of communication on organizational performance and the regulatory role of the inter-enterprise interaction environment. The results show that： first, instrumental communication （task-related communication and goal-related communication） and social communication have a positive impact on organizational performance; second, the inter-enterprise interaction environment plays a regulatory role on the impact of ask-related communication and social communication on organizational performance; third, regardless of the interaction environment between enterprises, using more goal-related communication will produce enhanced organizational performance.