人工智能对企业管理理论的冲击及应对

The impact of artificial intelligence on enterprise management theory and its countermeasures

人工智能对于产业变革的影响使企业经营管理实践发生着转变,并对诞生于工业时代的传统管理理论产生冲击。论文讨论了人工智能对企业管理实践与理论造成的影响,包括：人的＂透明化＂和人工智能的＂员工化＂,科层式管理方式难以适应企业内外部环境变化,精准化绩效评估以及对员工和岗位能力需求变化引发绩效管理流程的更新,以及行业竞争基础的变化促使企业重新思考价值主张等方面。论文提出要针对人工智能特点、借用其他学科理论以及结合管理实践,完善和变革发展人工智能时代管理理论的建议。

The impact of artificial intelligence on economic development and industrial transformation has changed the practice of business management.However,constructed under the relatively stable order,the tradition management theory was difficult to explain the management problems in the era of artificial intelligence.In order to update the management theory,the paper discusses some changes of management practices and theory brought by artificial intelligence.The changes include：（i） the ＂ transparency＂ of the stuff and the ＂ humanization＂ of the artificial intelligence,（ii） the changes of internal and external environment which make the hierarchical management method difficult to adapt,（iii） precise performance revaluation and changes in requirements for job skills lead to the revolution of the performance management process,and（iv） changes in the basis of industry competition encourage enterprises to rethink their value propositions.The paper also proposes recommendations to develop management theory,including exploring the characteristics of artificial intelligence,borrowing other disciplinary theories and combining the management.