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基于用户体验的超市智能自助购物车设计研究 被引量:6

DESIGN AND RESEARCH OF SUPERMARKET INTELLIGENT SELF HELP SHOPPING CART BASED ON USER EXPERIENCE
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摘要 以超市自助购物、结账模式为背景,对智能自助购物车进行设计,改变传统的超市购物结账模式与服务模式,提出一种新的消费体验模式,最终解决超市收费、称重排队时间长、导视系统不完善的问题。通过新型的自助购物一体化的模式,提高顾客的个人价值,增强顾客个性化与感性化的需求,提升顾客满意度,增加体验价值。 On the background of supermarket self-service shopping and checkout mode, the intelligent self-help shopping cart is designed, the traditional supermarket shopping and checkout mode and service mode are changed,and a new consumption experience model is put forward to solve the problem of supermarket charging, long queuing time and imperfect guidance system. Through the new model of self-service shopping integration, the customer's personal value is improved,the customer's individualized and sensual demand is enhanced, the customer satisfaction is promoted and the experience value is increased.
出处 《设计》 2018年第23期130-131,共2页 Design
关键词 用户体验 智能 自助购物车 Portable Nursing kit Modelling Design
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