基于排队论的火车站售票排队系统的分析与研究

Analysis and Researchbased on queuing theory to ticket queuing system of railway station

运用排队模型理论对火车站售票排队系统进行模拟仿真,通过分析模拟出售票窗口的数目对火车站售票排队系统的影响。火车站可以根据客流量动态控制售票窗口数目,有效地为车站节约成本,增加旅客的满意度。应用MATLAB模拟运算结果与成都火车北站实际数据进行对比分析,证明该仿真系统的有效性。

Using queuing model theory to simulate the railway station ticket queuing system,analyzed whether it is influenced by the number of ticket window.According to passenger flow volume,railway stations can control the numbers of ticket window to save costs and increase passenger satisfaction.Validity of the simulation system is proved by comparing the practical data of Chengdu North Railway Station with simulation results applied to MATLAB.