非财务指标、战略有效性和组织业绩——基于一项问卷调查的经验证据

Non-financial Performance Measures, Strategy Effectiveness and Organizational Performance ——An Evidence from a Survey

本文通过对79家上市公司的问卷调查,揭示了中国上市公司非财务指标使用的现状、业绩相关性以及具体过程。统计检验发现,样本公司对非财务指标有一定程度的使用,而且非财务指标使用的数量与组织业绩正相关,但使用种类的多少却与组织业绩没有明显的关系。相对于以往研究,本文的创新之处是揭示了非财务指标影响组织业绩的具体方式,即非财务指标对组织业绩的贡献是通过帮助管理者有效设计/调整战略的中介作用而实现的。本文的研究结论为实务界推行和使用非财务指标提供了经验证据,同时也为未来的研究奠定了基础。

This paper investigates the current use of non-financial performance measures by Chinese listed companies, the effects on organizational performance, and the pathways whereby companies realize performance benefits. Survey data from 79 firms reveal that these firms use nonfinancial performance measures to a certain extent, and that a positive relation exists between the number of non-financial performance measures used and organizational performance. However, a similar relation is not found for the number of nonfinancial performance measure types that a company uses. We further advance the literature by finding that non-financial performance measures play a mediating role by assisting managers' strategy formulation and revision. These findings can help guide efforts to improve Chinese firms' deployment of non-financial performance measures. They also provide a stronger basis for future research on Chinese firms' performance measurement practices.