WebService技术在呼叫中心系统开发中的应用

Research of Webservice in Call Center System

随着呼叫中心业务的不断增加,模块之间的接口设计也面临着很多问题。给出了采用WebService技术设计接口,从而达到较好效果的一个思路。

With the development of the Call Center'Bussiness,the design of the module's interface have become more and more difficult.This paper provides a way of designing the interface adopting Web service technique.