摘要
阐述了高校图书馆在为读者服务的过程中,图书馆员应本着"以人为本"的精神,对读者多一些人文关怀,多一份体贴与关爱,在服务中不断改善服务态度,在与读者的言语交流中努力增强语言表达的艺术性,提高服务水平、树立良好的公众形象。
University libraries in the process of the service for readers,Librarians should be based on "people-oriented" of the spirit,the reader more humanistic concern,considerate and caring,continuous improvement in service to readers in service attitude,enhance the exchange of words to express the artistic language,improve the service level,setting a good public image.
出处
《电脑知识与技术》
2010年第9X期7593-7594,共2页
Computer Knowledge and Technology
关键词
图书馆员
以人为本
人文关怀
语言的艺术性
librarians
people-oriented
humanistic concern
the artistic language
