数据挖掘技术在电信行业CRM中应用研究

Data Mining Technology in the Telecommunications Industry in the Application of CRM

该文主要基于数据挖掘技术和CRM基础上,以通信运营商大量数据为背景,分析数据挖掘技术在电信CRM系统中影响和应用。

This paper is mainly based on data mining and CRM, based on a large amount of data communications carriers as the background, analyzing data mining technology in telecom CRM system effects and applications.