摘要
为了解决在直播节目中热线电话的接听、利用和统计等问题,提出了基于计算机网络与通信网络融合的数字导播系统。该系统由服务器、数字语音卡、话机及相关软硬件构成。取代了传统的电话耦合器,是一款可视化的电话系统,不仅具有传统通话模式的相关功能,还增加了会议、来电管理、自动录音及通话统计查询等功能。系统的使用有效提高了热线电话处理效率,进而提升了交通频率的品牌价值。
In order to solve in the live broadcast of telephone calls, utilizing and statistic problems, put forward a digital broadcasting system of computer network and communication network based on fusion. The system consists of server, digital voice card, telephone and related software and hardware. replaced the telephone coupler traditional telephone system, is a visual, correlation function has not only the traditional communication mode, also increased the meeting, call management, automatic recording and call the query and other functions. Use of the system can effectively improve the hotline processing efficiency, and enhance the brand value of the frequency of traffic.
出处
《电脑知识与技术(过刊)》
2014年第5X期3394-3396,3401,共4页
Computer Knowledge and Technology
关键词
数字导播
电台
交通频率
热线
可视化
digital broadcasting
radio
Frequency of traffic
hotline
visualization