摘要
阐述了智慧地球的智慧解决方案需要信息服务的介入来实现其"智慧"的特性,其原因是信息服务可以帮助用户更好地利用信息。针对信息服务的对象是用户这一要点,分析了用户体验和用户的交互行为在信息服务设计中的作用,提出了信息服务设计的策略和方法。指出了信息服务设计在实现智慧地球构想中具有的重要价值。
The intelligence solutions of Smarter Planet need use the information service to realize its 'features of intelligence',because the information service can help the users make use of the information better.Aiming at a point that the target of information service is the users,this paper analyzes the roles that the user experience and the interactive behavior play in the information service design,as well as the strategies and methods of information service design are proposed in order to point out the important value of the information service design in the conception of realizing the Smarter Planet.
关键词
智慧地球
用户需求
信息服务设计
价值
Smarter Planet,The User's need,Information Service Design,Value