1Kluger, A. N. & DeNisi, A. (1996). The effects of feedback interventions on performance: A historical review,a meta-analysis, and a preliminary feedback intervention theory. Psychological Bulletin, 119, 254-284
2London, M, Wohlers, A. J, & Gallagher, la. (1990). 360 degree feedback surveys: A source of feedback to guide management development. Journal of Management Development, 9, 17-31
3Smither, J. W, London, M, Vasilopoulos, N. L, Reilly, R. R, Millsap, R. E, & Salvemini. N. (1995). An examination of the effects of an upward feedback program over time. Personnel Psychology, 48, 1-34
4Smither, J. W, Wohlers, A.J, & London, M. (1995). A field study of reactions to normative versus individualized upward feedback. Group & Organization Management, 20, 61-89
7J.Stuart Bunderson &Kathleen. M Satcliffe. When to Put the Brakes on Learning - Learning-focused management teams can actually depress company performance. Harvard Business Review, February 2003.
