建立南宁供电局的客户呼叫中心

Discussion of establishing Nanning power supply bureau customer service call center

介绍了呼叫中心的技术特点和系统构成 ,提出了建立南宁供电局客户呼叫中心的必要性、有利条件、思路和方案。

This article introduces the characteristics of the customer service call center techonology,system composition and supply the necessity of establishing Nanning power supply bureau(NNPSB)′s client call center?advantages?train of thoughts and scheme.