2FOMBRUN C J. Strategies for Network Research in Organizations [J]. Academy of Management Review, 1982, 7 (2) : 280-291.
3THORELLI H B. Networks: Between Markets and Hierarchies [J]. Strategic Management Journal, 1986, 7 (1) : 37 -51.
4NOHRIA N~ Networks and Organizations: Structure, Form and Action [M]. Boston, Harvard Business School Press, 1992.
5CROSBY Y, LAWRENCE A, KENNETH R, et al. Relationship Quality in Services Selling: An Interpersonal Influence Perspective [J]. Journal of Marketing, 1990, 54 (3) : 68-81.
6KOLTER, ADRIAN. Marketing Management: Analysis, Planning, Implementation, and Control [ M]. 9th. New York: Prentice2Hall International Inc, 1997.
7HOLMLUND, MARIA. The D&D model: dimensions and domains of relationship quality perceptions [ J ]. Service Industries Journal, 2001, 21 (3): 13 -36.
8MOHR J, SPEKMAN R. Characteristics of partnership success : partnership attributes, communications behavior and conflict resolution techniques [ J]. Strategic Management Journal, 1994 (2).
9STORBACKA, STRANDVIK. Managing customer relationships for profit: the dynamics of relationship quality [ J] . International Journal of Service Industry Management, 1994, 5 (5) : 21 -38.
10PARSONS A L. What Determines Buyer - Seller Relationship Quality? An Investigation from the Buyer' s Perspective [ J ]. Journal of Supply Chain Management. 2002, 38 (2): 4-12.