2She L. System Reconstruction for Enterprise Organization: Forewaming Management and System Analysis [ J ]. International Journal of General Systems, 2000, 29(3).
3诺曼·R·奥古斯丁著.危机管理[M].北京:中国人民大学出版社,2001..
4劳埃德·拜厄斯 莱斯利·鲁.人力资源管理[M].北京:人民邮电出版社,2004..
5劳伦斯·S·克雷曼.人力资源管理,获取竞争优势的工具[M].北京:机械工业出版社,1999..
6罗伯特·希斯 王成等（译）.危机管理[M].北京:中信出版社,2001..
7Igharia, Magid, Greenhaus, Jeffrey H. Determinants of MIS Employees' Turnover Intentions: A Structural Equation Model [ C ]. Association for Computing Machinery[ M]. Communications of the ACM, 1992,35(2).
8Somers Mark John. Modelling employee withdrawal behaviour over time: A study of turnover using survival analysis[ J]. Journal of Occupational and Organizational Psychology, 1996,69 ( 4 ) :315 - 326.
9Allen, David G, Griffeth, Rodger W. Job Performance and Turnover:a Review and Integrative Multi - Route Model[ J ]. Human Resource Management Review, 1999, (4) :525 -549.
10Griffeth , Rodger W. & Gaertner, Stefan. A Role for Equity Theory in the Turnover Process: An Empirical Test [ J ]. Journal of Applied Social Psychology, 2001,31 (5) :1017 - 1037.
