无锡八佰伴成功之秘探寻

The Secret of Wuxi Babaiban's Success

无锡八佰伴的成功在于不断创造新的观念、新的时尚、新的生活,也就是以服务创新为企业之魂,永远追求顾客的满意度;优化购物环境,培育购物中心特色;以顾客为中心,视质量为生命;挖掘文化内涵,传播现代消费文化。

This paper points out that Wuxi AOHAN's success lies in the creation of new ideas,new fashions,and new life; in the creation of an agreeable and special environment;in the pursuit of quality service and customer-oriented practice;and in the discovery of consumption cultures.