摘要
介绍了香港地铁在经营、优质服务、处理事故。
With an introduction of the advanced experiences of operational management of Hong Kong MTR Corporation, the author holds that the achievement of operation, high-quality service, quick disposal of accidents and staff training are all beneficial to the management of metro companies in the China's Mainland.
出处
《城市轨道交通研究》
2002年第3期87-88,共2页
Urban Mass Transit
关键词
香港
地铁
运营管理经验
HongKong, metro, operational management