酒店行业女性员工工作家庭冲突与离职意向关系实证研究

An Empirical Study on the Relationship between Work-family Conflict and Turnover Intention of Female Employees in the Hotel Industry

工作家庭冲突给女性员工工作与家庭两个领域造成的影响日益加剧,并成为人力资源管理关注的重点。文章建构了关于个体特征、工作家庭冲突和离职率逻辑关系的研究模型,选取广西南宁市的5家星级酒店作为研究对象,对酒店的女性员工展开问卷调查,并运用SPSS16.0软件进行数据统计与分析,结果表明:工龄、收入水平等个性特征和行为方式、心理资源等冲突维度与离职意向呈显著关系。据此,文章从思想、行动和政策等方面,提出了缓解工作家庭冲突和降低员工离职率的相关措施。

The influence of two areas of work-family conflict of female employees to work and family becomes ahot topic of human resource management.This paper constructs on individual characteristics,work-family conflict andturnover rate model of logic.In order to verify the hypothesis,we selects5Stars Hotel in Nanning city of Guangxi as theresearch object,carries on the questionnaire survey of hotel female employees.With the use of SPSS16.0software forstatistical data statistics and analysis.The results show that the length of service,the income level of personality andthe behavior,psychological resources conflict dimensions and turnover intention are significant.Accordingly,from thethought,action and policy,proposed to alleviate work-family conflict and drop Low staff turnover rate measures.