政务服务管理模式及治理策略选择

The Pattern of Government Service Management and the Choice of Governance

政务服务中心的自身属性决定了它所实施的管理创新、业务创新和服务创新是政府层面的,具有整体性、系统性和关联性特征,必然要超越行政审批制度改革,成为政府职能转变、行政体制改革的重要构成。政务服务对信息化技术在集中管理、部门协同和用户导向下的广泛应用,政务服务中心的组织体制加速变革,需要探讨互联网下政务服务不同治理模式的运作机制及选择策略。

The character of the administration service center has decided that the innovation of management, operation and services are governmental levels, which possesses the characteristic of integrity, systematicness and relevancy. Therefore, it will overcome the administrative approval system, turn to be the most valuable part of the transformation of government functions and structural reform of administration. With the widespread use of information technology for administrative service in centralized management, department operation and client orientation, the changes on the system and the mechanism of the administration service center are being accelerated. It is aimed to identify the operation mechanisms and determined strategies for different governing models based on the internet.