移动医疗APP升级版在数字化门诊的应用

The application of the mobile medical upgrade in digitization outpatient service

目的:在原有"掌上盛京医院"移动医疗应用程序(APP)基础上,创建更加方便、快捷且人性化的升级版APP。方法:利用智能手机、移动互联网技术,建设基于患者最适宜的移动终端APP。结果:患者通过移动医疗APP实现诊前随时预约挂号、诊中预估等候时长、诊后查询检查检验结果、诊间缴费、建立家庭成员健康信息网及有效控制患者爽约的黑名单等功能,进一步优化门诊就诊的流程,缩短患者就诊环节等待时间,有效提高就医效率,提升患者对门诊工作的满意度。结论:移动医疗APP升级版是更加实用、便民的软件,能够从患者的角度出发改善就医流程,为医疗服务提供便利条件。

Objective: To create a convenient, quick and personalized upgrade application (APP) based on current "Pocket Shengjing hospital" mobile medical APP. Methods: To establish the best suitable mobile terminal APP to patient by using smartphone and mobile internet technique. Result: A series of new function, such as appointed register at any time before diagnosis, anticipated waiting time during diagnosis, enquiry of detection after diagnosis,different kind of payment during diagnosis, healthy information net among family members and effective control for broken appointment of patient, were achieved by the upgrade mobile medical APP. It also can optimize the process of diagnosis, reduce waiting time, increase outpatient service effective and improve satisfaction of patient for outpatient service Conclusion: The upgrade mobile medical APP is a more practical and convenience software, and it can improve medical treatment process and provide convenient condition for medical service based on the perspective of patient.