6[1]Alderfer C P.Theories reflecting my personal experience and life development[J].The Journal of Applied Behavioral Science,Arlington,1989,25(4):351-366.
7[2]Woodruff R B.Customer value:The next source for competitive advantage[J].Journal of the Academy of Marketing Science,1997,25(2):139-153.
8[3]Morris B H,Elizabeth C H.The experiential aspects of consumption:Consumer fantasies,feelings,and fun[J].Journal of Consumer Research (pre-1986),Gainesville,1982,9(2):132-141.
9[4]Zeithaml V A.Consumer perceptions of price quality and value:A means-end model and synthesis of evidence[J].Journal of Marketing,Chicago,1988,52(3):2-23.
10[5]Anderson E W,Sullivan M W.The antecedents and consequences of customer satisfaction for films satisfaction[J].Marketing Science (1986-1988),1993,12(2):125-144.
