基于闭环数据管理的PCC支撑设计优化及应用

Operation support and application of the policy and charging control based on closed-loop data management system

分析了某通信运营商PCC运营支撑现状,针对PCC运营中的目标号码提取依赖较多手工操作、策略文件未及时处理、策略签约存在较多失败、跨域间数据交互无管控和监控机制等相关问题,基于抽样分析、正交实验等方法,对PCC运营支撑涉及的关键环节及处理流程进行了优化设计,建立了自动化、系统化和规范化的全流程闭环数据管制机制,针对增量客批量生成开户文件以确保后续策略签约成功,实现策略数据及执行情况的统计分析功能,对跨域数据交互进行监控并对异常情况进行告警。优化后相关数据表明,提升了策略签约成功率,并显著提升策略命中率和转化率,为PCC运营提供了较好的系统支撑。

The paper analyses some problems in the PCC(Policy and Charging Control)operation support of onetelecom operator.There was too much hand operation during picking up target customer.Some PCCfi les were processed in delay.Some PCC records were signed unsuccessfully.Data of interacting withdifferent domains and modules were out of control and lack of monitoring mechanism.It optimizesthe process of referred modules based on sampling analysis and orthogonal experiment.An automated,systematized and normalized closed-loop data management fl ow is established.An automated procedureis deployed to generate incremental customer PCC fi les to ensure successful sign in the next step.PCCfi les data and implementation statuses are making detailed statistical analysis.Data of interacting withdifferent domains and modules are monitored.It will give alarms when it appears abnormal conditions.The data shows that the optimization modules and fl ow are much better than the old one in policy signingsuccess ratio,hit ratio and conversion ratio.It provides a better and more useful system support to PCCoperation support.