专业图书馆开展竞争情报服务的调研分析

Investigation and Analysis on Competitive Intelligence Services of Special Libraries

以我国具有明显代表性和典型性的32家专业图书馆为调研对象,利用网络调研及文献调研等方法,从服务主体、服务内容、服务资源保障、服务推广模式4个维度分析竞争情报服务的发展现状。在此基础上,总结分析缺乏专业化规范管理、服务内容不健全、特色资源有待深度挖掘、宣传力度较弱等问题,提出制定专业化服务规范、深化服务内容、嵌入用户环境加强特色资源建设、完善服务推广方式等相应建议,为我国专业图书馆有效开展竞争情报服务提供参考。

According to32Special libraries with obvious representativeness and typicality in our country,the paper analyzes the present situation of its competitive intelligence services from the four dimensions of service subject,service content,service resource protection and service promotion mode through network research and literature research.On this basis,the author finds that there is a lack of specialized standardization management,service content is not perfect,the characteristic resources to be deep excavation and weak propaganda,etc.And puts forward to formulate specialized service standards,deepen the service content,embed user environment to strengthen the construction of special resources and perfect service promotion methods so as to provide some references for our special libraries to carry out the competitive intelligence services effectively.