关于高铁旅客服务手机互联网端应用功能拓展的思考

Thinking about the Development of the Internet Terminal Application Function of the High Speed Rail Passenger Service Mobile Phone

高铁旅客服务在手机互联网端的应用是高铁面向旅客服务的重要组成部分。12306手机APP为高铁旅客带来方便快捷的购票及相关信息查询功能,但手机互联网端个性化延伸服务功能还有很大拓展空间。通过分析高铁旅客服务手机互联网端应用现状和旅客出行需求,提出相关应用功能拓展的有关思考。

The application of high speed rail passenger service on the Internet end of mobile phone is an important part of high speed rail service oriented to passenger service.12306,mobile phone APP brings convenience and fast ticket purchase and related information search function to highspeed rail passengers,but there is still much room for expansion of mobile internet terminal personalized extension services.Through the analysis of the application status of the Internet terminal and the passenger travel demand of the high speed rail passenger service mobile phone,the relevant thinking of the application function expansion is put forward.