中国成人学习者在线学习情绪影响因素研究

The Study of Influencing Factors of Chinese Distance Learners' Em otional States

情绪是一种复杂的主观体验,在在线学习中发挥着重要作用,因此探究在线学习情绪状态的影响因素对于构建良好的网络学习环境和提供高质量的学习支持具有重要意义。本文以北京邮电大学远程学习者为研究对象,采用问卷调查和即时自我报告方法,对成人远程学习者在线学习情绪状态变化原因进行分析。研究发现,在不同学习阶段,课程质量均是引发中国在线学习者积极情绪的最重要因素。而对于消极情绪,在不同阶段其影响因素不同。在学习前期和中期,技术平台质量的易用性是学习者产生消极情绪的重要因素,但在学习末期课程质量成为影响学习者消极情绪的关键因素。同时,随着学习进程推进,人际交互频度对情绪的影响明显增加;不同学习阶段情绪状态影响因素在人口学特征上存在差异。最后,本研究根据调查结果,从平台设计、课程建设及学习支持服务三个方面提出相关建议。

Emotion is a complex subjective experience.It plays a significant role in online learning.To study what factors influences online learners'emotional states is of important significance for building online learning environment and providing high-quality learning support.This research investigated the influences of online learning environment on emotional states.The study was designed to identify the factors that influence emotional states in such an environment.Questionnaire and self-report methods were used and administered to online learners from BUBT network education institute.Results indicated that course quality associates with positive emotion.Factors link to negative emotion varied in different online learning phases.The usability of technical platform links to negative emotion at the initial and middle of learning.However,course quality links to negative emotion at the end of learning.Human interaction frequentness became increasingly important to emotional states.Besides,results indicated that the factors that influence emotional states have a significant difference on the demographic characteristic.The results will also have implications for technical platform design,curricula development,and learning support.