应用PDCA循环提高传染病报告质量

Improving the quality of infectious disease report by using PDCA Circulation management

目的应用PDCA循环管理工具进行传染病报告质量管理,提高传染病报告质量。方法将2014年4月至2015年3月湖北医药学院附属随州医院门(急)诊和住院部传染病报告上报率、及时率和准确率作为对照组,对漏报、迟报、质量差的原因进行分析,将2015年4月至2016年3月传染病报告上报率、及时率和准确率作为观察组,采用PDCA循环管理模式对传染病报告进行持续质量管理控制。结果实施PDCA管理模式后,上报率、及时率、准确率显著上升,传染病报告质量大幅提高,上报率从78.84%上升至95.17%,及时率从80.56%上升至100.00%,准确率从80.34%上升至100.00%,差异有统计学意义(P<0.01)。结论遵循PDCA循环管理模式,不断强化报告意识,加强科学和信息化管理,实施质量持续改进,可提高传染病报告质量。

Objective Using PDCA Circulation management tools to carr^^out the quality management of infectious disease reporting,and improve the quality of infectious disease reporting.Methods The reporting rate,timely rate and accuracy rate of infectious diseases in emergency and inpatient departments from April 2014 to March 2015 were used as control group,to analyze the causes of under reporting,delayed reporting,unqualified reporting.Further^nore,taking reporting rate,timely reporting rate and accurate rate from April,2015 to March,2016 as observation group,using PDCA Circulation model to perform the continuous quality control for the infectious diseases reporting management.Results After the implementation of PDCA management model,the reporting rate,timely reporting rate and accurate rate increased dramatically.Namely,reporting rate:from 78.84%to 95.17%,timely reporting rate:from 80.56%to 100.00%,accurate rate:from 80.34%to 100.00%,all the above figures were with statistical significance(P<0.01).Conclusion The quality of infectious disease reporting could be improved by following PDCA Circulation management mode,intensifying reporting consciousness,strengthening scientific and information management.