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一种订单系统通过能力开放平台与CRM系统对接的方法

An Order System Through the Ability to Open Platform and CRM System Docking Method
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摘要 能力开放平台在整合和利用现有电信IMS、ISAG核心网资源的基础上,采用统一的多层级的开放接口来开放电信能力,通过能力开放平台把现有CRM系统的能力通过接口开放出来,提升现有业务支撑系统的业务处理能力,使现有系统实现有效连接,通过能力开放平台与CRM系统实现对接,自动调取CRM系统接口实现对合约、号卡等受理自动开通,无需运营人员再次登录CRM系统做相关的二次操作,大大提升生产效率。 On the basis of integrating and utilizing the existing telecommunication IMS and ISAG core network resources,the platform for capability opening uses a unified multi-level open interface to open up telecommunication capabilities and opens up the existing CRM system capa?bilities through an interface through an ability open platform to enhance existing business support system business processing capabilities,so that the existing system to achieve an effective connection through the ability to open the platform and the CRM system to achieve dock?ing automatically call CRM system interface to achieve the contract,number card,etc.Admission opened automatically,without operator login again CRM system to do the secondary operations,greatly enhance the production efficiency.
作者 肖忠良 XIAO Zhong-liang(China Mobile Communications Group Guangdong Co.,Ltd.,Guangzhou 510033)
出处 《现代计算机》 2018年第6期68-70,共3页 Modern Computer
关键词 能力开放平台 订单系统 Ability to Open Platform Order System
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