组织性格维度及表征与认知差异:员工认知视角

Organizational Character's Dimensions and Their Differences in Representation and Cognition:from Perspectives of Employee's Cognition

新经济环境下,组织性格成为企业差异化竞争优势的源泉。根据认知心理学进行研究设计,通过问卷调查获得员工认知视角下的组织性格描述性词语,利用质性分析工具进行编码,提取得到中国情境下企业组织性格的5个维度,并对不同性质企业组织的性格表征差异和不同类型员工对组织性格的认知差异进行分析。结果表明:企业组织性格可以分为创新、宜人、开放、责任、发展等5个维度,5个维度围绕情感、思想和目标3个中心构念形成完整体系,由此提出企业组织的"五型性格"框架;企业组织在性格表征与认知方面均存在差异,表明组织性格既有内生也有外生成分,从人格心理学和认知心理学角度对其进行诠释都有一定的科学依据。企业组织的性格维度及其表征与认知差异,为中国企业性格培育带来了一些重要管理启示。

Organizational character is becoming a source of differentiation competitive advantage in new economic environment.The study is designed based on cognitive psychology.Some descriptive words for organizational character are gained by a questionnaire survey of employees.Five dimensions of organizational character in Chinese contexts are extracted by coding through qualitative analysis.And then,the differences in representation of different type organizations and in cognition of different kind employees are analyzed by the method of independent sample test.The results show that:the organizational character includes five dimensions,that is,innovation,agreeableness,openness,responsibility,and development;these dimensions can be concluded into three clusters,that is,emotion,thought and target,and thereby constitute a complete system,which is called as"Five Organizational Character"theoretical framework;there are significant differences in representation and cognition,and this indicates that the organizational character is endogenous as well as exogenous,and it is scientific that we explain it from perspectives both of personality psychology and cognitive psychology.Organizational character's dimensions and their differences in representation and cognition also give us many other important management implications for better character cultivation of Chinese enterprises.