数字资源环境下工具书服务的思考——以上海图书馆外文工具书为例

Reference Books Service under the Digital Resource Environment: Case Study of Foreign Language Reference Books Service of Shanghai Library

[目的/意义]探讨数字资源环境下工具书服务的改进。[方法/过程]调研外文工具书电子数据库的发展现状,结合上海图书馆外文工具书服务的实践,分析其存在的问题。[结果/结论]提出调整工具书阅览室配置、优化工具书电子资源建设、拓宽网络开放参考资源服务及提升参考咨询质量等4个方面的建议。

[Purpose/significance]The paper is to discuss the improvement of reference book service under the digital resource environment.[Method/process]The paper studies on development of foreign language reference book electronic database,takes foreign language reference book service of Shanghai Library as a sample,and analyzes problems of current service practices.[Result/conclusion]The paper proposes some suggestions including adjusting open-shelf collections of reference book reading room,optimizing reference book electronic resource service construction,broadening online open access information service,and improving quality of library consulting service.