上海市162名企业员工健康管理服务利用及需求意向分析

Analylsis of Service Utilization and Demand Intention of Health Management of 162 Employees in Shanghai

目的:了解上海样本企业员工的健康管理服务利用及需求意向情况。方法:以自拟调查表对上海的样本企业员工进行问卷调查。结果:共回收有效问卷162份。员工自感健康状况较好的仅占60.1%,患有慢性病的员工占28.0%,有焦虑情况员工占28.3%。健康管理服务利用率较高的是健康宣传(77.8%),其次是健康讲座(72.8%)和健康体检(68.5%),利用率较低的是心理健康管理(21.0%)和慢性病管理(24.7%)。不同年龄和工作年限人群对健康管理服务的利用率不同。40%的企业员工愿意购买系统健康管理服务,16.0%的员工愿意承担每月500元以上的健康管理费用。结论:企业员工的自感健康状况大多较好,但慢性病比例高于社会总人群,应受到足够重视;目前利用的健康服务主要是传统健康管理服务,如健康教育和健康体检,慢性病管理和心理健康管理仍是企业员工健康管理服务利用中的短板。从综合购买意向和付费意愿来看,企业员工健康管理需求较高,发展前景良好。

Objective:To evaluate the employees’health management utilization and demand intention in Shanghai sample companies.Methods:Self-designed questionnaire was used to investigate the employees in companies in Shanghai.Results:162 valid questionnaires were used.60.1%of the employees thought their health status was quite well,28%of the employees suffered from chronic illness,and the proportion of anxiety was 28.3%.And the higher utilization rate of health management services were health education(77.8%),health knowledge lecture(72.8%),physical examination(68.5%).But the chronic disease management(24.7%)and psychological health management(21.0%)were at a lower utilization level.Difference of the health service utilization existed among the people with different ages and working years.40%of the employees were willing to buy systematic health management service,and 16%of the employees could afford more than￥500 monthly.Conclusion:The self-perceived health status of most employees was pretty good,but the prevalence rate of employees’noncommunicable diseases was higher than the common population,and it deserved more attention.The health service utilization focused on traditional service,such as health education and physical examination,but the chronic disease management and psychological health management utilization still lagged behind.In the view of purchase intention and willingness to pay,the employees’health management demand in companies had a well prospect.