眼科医院多院区运维一体化信息系统设计和实现

Design and implementation of integrated information system for operation and maintenance in two hospital districts of Zhongshan Ophthalmic Center

目的:利用信息化手段强化整合医院医疗后勤、物业和设备终端日常维护管理工作,实现临床后勤保障和设备终端运维服务工作闭环管理。方法:使用微信搭建医院快速报修信息系统,通过微信公众号向临床、科研和后勤管理部门,提供信息设备、医疗设备及后勤物业等快速报修服务。结果:建立眼科医院运维一体化信息系统,满足维修有申请、巡检有记录和服务有评价的运维服务标准,实现运维数据统计分析及工作量报表功能。结论:眼科医院多院区运维一体化信息系统有效提高了运维工作质量,优化了医院运维管理流程,更好地满足了日间手术、日间病房等眼科医院快速医疗服务要求。

Objective:To integrate the hospital logistics,property and information terminal maintenance and achieve operational service closed-loop management,relying on the information construction in Zhongshan Ophthalmic Center,China.Methods:We used WeChat to provide fast repair service covering information equipment,medical equipment and logistics services.Results:Information system realized the function of application maintenance,record inspection and evaluation services,completed the statistical analysis of operation and maintenance data and the reporting features.Conclusion:Information system can effectively improve the operational quality,optimize the process of hospital operational management and meet the requirements of offering rapid service in an ophthalmic hospital.