摘要
随着经济的发展和电力市场改革的不断深化,用电客户电力需求形式越来越多样化、对优质服务水平要求日趋精细化,供电企业面临越来越多的挑战。业扩报装作为电力市场营销业务的源头,是连接电力用户与供电企业供用电关系的桥梁,也是企业体现优质服务与精益经营管理的窗口。本文将对当前形势下业扩报装所存在的问题进行分析,并就在新形势下如何运用好业扩报装这把利剑,运用现代化的思想探索新的方法、创新服务手段、智能化业扩管理,从而优化业扩报装的整体服务水平,提升企业市场竞争力展开探讨。
With the development of economy and the deepening of power market reform,the form of electricity demand for electricity customers is becoming more diversified,and the level of quality service is becoming more and more refined.Power supply enterprises are facing more and more challenges.As the source of the power marketing business,the industry expansion is the bridge connecting the power users with the power supply enterprises,and it is also the window for the enterprises to reflect the quality service and lean management.We will analyze the problems existing in the expansion of the current situation,and use the modern ideas to explore new methods,innovative service methods,and intelligent industries on how to use the industry to expand the newspapers in the new situation.Expand management to optimize the overall service level of the industry’s expansion and installation,and explore the market competitiveness of enterprises.
出处
《电力系统装备》
2018年第11期199-200,共2页
Electric Power System Equipment
关键词
电力体制改革
业扩报装
创新举措
power system reform
industry expansion report
innovation initiatives