图书馆移动服务使用意愿影响因素实证研究——基于信息安全感知和移动性等变量的技术接受模型

An Empirical Study on the Influencing Factors of the Intention to Adopt Library Mobile Service: Based on TAM Including Variables such as Perceived Information Security and Mobility

文章根据当今移动互联网环境下用户使用图书馆移动服务的具体情景和感知行为深入分析,在TAM理论基础上,充分关注用户泛在化和信息安全感知等新一代信息技术背景下的互联网相关情景因素,并通过实证研究证明了信息安全感知和移动性对用户感知易用性和感知有用性有重要影响,同时得出了与以往研究不同的观点:网络外部性对感知易用性影响不显著,感知成本对使用意愿影响不显著等。

With the development of cloud computing,Internet of things,big data and wisdom of engineering which are the pillars of the new generation of IT,now the virtualization and intelligence is the trend of wisdom library,and the library mobile service is an emerging service mode that also promotes the virtualization and intelligence of the library.In the existing researches,there are few on library mobile services.This paper argues that in practice how to make the mobile service meet users’requests,so we need to study the influencing factors of users’willingness,and researchers should not only consider technology acceptance model factors in the traditional international context,but also need to analyze the specific context in depth and perceived behaviors of users’using library mobile services under the current mobile Internet environment.Therefore,According to TAM this paper pays full attention to the Internet-related context factors of the new generation of IT such as user ubiquity and perceived information security and so on.Through the empirical we proof that perceived information security and mobility have significant influence on perceived usefulness and perceived ease of use.And we draw some different views from the previous study,such as network externality does not have significant positive relationship with perceived ease of use,and perceived cost does not have significant negative effect on the intention of using mobile service.These conclusions enrich the researches in the field.