门诊用药错误及防范措施分析

Analysis of Medication Errors and Preventive Measures in Outpatients

目的探讨门诊用药存在错误的类型、原因及防范策略。方法对我院门诊2014年1月～2016年1月用药出现的错误类型及原因进行统计分析,并于2016年3月起采取相应的防范措施,对采取防范措施前后用药出现错误的发生率进行观察。结果采取防范措施后门诊用药错误率为3.57%,低于采取措施前的9.68%,差异有统计学意义(P<0.05);而患者满意度为87.79%,高于采取措施前的60.42%,差异有统计学意义(P<0.05)。结论门诊用药错误可能导致严重的医疗后果,经过对错误原因的分析,采取相应防范措施后能有效的降低错误率,确保了患者的用药安全。

Objective To investigate the types,causes and prevention strategies of errors in outpatient medication.Methods Statistical analysis was carried out on the types and causes of errors occurred in the outpatient clinics of our hospital from January 2014 to January 2016.In March 2016,corresponding preventive measures were taken to investigate the incidence of errors before and after taking precautionary measures.Results After taking preventive measures,the error rate of outpatient medication was 3.57%,which was lower than 9.68%before taking measures,the difference was statistically significant(P<0.05).The patient satisfaction was 87.79%,which was higher than 60.42%before taking the measures,the difference was statistically significant(P<0.05).Conclusion Outpatient medication errors may lead to serious medical consequences.After analyzing the causes of the errors,taking appropriate precautions can effectively reduce the error rate and ensure the patient's medication safety.