虚与实:“物联网特展”中的物联网

On line to on site: The Internet of Things within the special exhibition on exploring the Internet of Things

近年来,随着物联网及其相关技术的发展,各行各业特别是服务业,积极从"信息化"转向"智能化",这个潮流顺势也带起台湾岛内博物馆的诸多改变。物联网、大数据、人工智能等为博物馆群带来了创新展示教育的机会与愿景。是故,2017年11月—2018年10月,台湾科学工艺博物馆配合"智慧博物馆计划"推出了"爱的万物论——探索物联网特展",以互动叙事的方式将日新月异的信息技术与科技教育、日常生活连接,并在特展当中设置了一套"虚实整合参观民众行为系统",实时撷取观众的参观行为。对我们来说,如何将"虚"拟网络透过"实"体展示,在互动展项的内容转化、叙述手法的择定及数据库系统的建构上都是考验。通过展场内所安装的系统进行数据收集与分析,从14960名观众的资料中发现,98.4%的观众对本特展抱持满意的态度,总体参观时间平均为92min,参与程度平均为22.35分,落在"高参与"等级,无"低参与"等级,可见本特展确已发挥教育的功能。

Along with the development of the Internet of Things and its related technologies, various industries, especially the service industry, have evolved from being "informatized" to being "intelligentized".This trend has also brought changes to various services offered by museums in Taiwan.Indeed, the Internet of Things, big data, and artificial intelligence have brought museums the opportunity to develop innovative exhibitions, to enhance their educational function and to realize their vision statements.In relation to the "Intelligent Museum Project", Science and Technology Museum in Taiwan launched the special exhibition on exploring the Internet of Things.In the special exhibition, technology education is integrated with research on information and communications technology, as well as daily life, via an interactive narrative that grows by leaps and bounds."Online to Onsite Visitor Behavior System" was also constructed to capture visitors’ behavior in a real-time manner, and to create the Internet of Things within the special exhibition.The challenges include: determining how to present the "virtual" Internet world in the "real" exhibition, conversion of the content of interactive exhibits, selection of narrative approaches, and construction of a database system.When the special exhibition was launched in Science and Technology Museum in Taiwan during November of 2017 to October of 2018, the data were collected via the system constructed in the exhibition hall.An analysis of 14 960 entries of visitors’ behavior found that 98.4% of visitors were highly satisfied with the special exhibition;average time on site per visitor was 92 minutes;general performance of visitors’ behavior was 22.35 points, which falls into "high-level participation";there was no "low-level participation".Judging from the comments and feedback provided by visitors, most of them are positive about the special exhibition.As such, it can be said that the educational function of the special exhibition has been realized.