预约拔管系统在输尿管术后患者拔管管理中的应用

Study on Effect of Appointment System on Extubation Management in Patients after Ureter Surgery

目的通过计算机信息系统编程软件设立预约拔管系统,对泌尿系结石术后留置支架管病人进行有序管理,提高支架管拔管工作效率和病人满意度,减少漏拔管、迟拔管现象。方法应用HIS医院信息系统编程软件,增加系统模块建立拔管预约系统及人工预约拔管时间,控制日拔管人次,对本院2017年1月至2017年6月泌尿系结石术后支架管存留病人,进行有序管理和统计分析。结果 2017年1月至2017年6月使用HIS预约拔管系统后与2016年同期相比,病人满意度及医护人员满意度提升,提高了社会效益,减少了医患纠纷和病人投诉。结论使用HIS预约拔管系统对泌尿系结石术后支架管存留病人进行有序管理,能预防漏拔管,提高病人满意度及医护人员满意度。

Objective To establish an extubation appointment system through programming software of computer information system,so as to achieve orderly management of patients with stent tube indwelled after urinary calculi surgery,to improve the efficiency of stent tube extubation and patient satisfaction,and to reduce missing and late extubation.Methods Extubation appointment system was added as a system module to Hospital Information System(HIS)to conduct manual appointment of extubation time and to control daily person-time of extubation.The patients with stent tube indwelled after urinary calculi surgery from January 2017 to June 2017 were managed orderly and counted for analysis.Results From January 2017 to June 2017,HIS extubation appointment system was applied,and the satisfaction of patients and medical staff and social benefits improved compared with the same period of 2016.The numbers of medical disputes and patient complaints decreased compared with the same period of 2016.Conclusion The HIS extubation appointment system can prevent missing extubation and improve satisfaction of patients and medical staff in the management of patients with stent tube indwelled after urinary calculi surgery.