企业、高管及员工三方视角的和谐劳动关系影响因素实证研究——基于广东省国家级和谐劳动关系综合试验区的调查

An Empirical Study on the Influence Factors of Harmonious Labor Relations from Perspectives of Enterprises, Senior Managers and Employees——A Survey of the National Harmonious Labor Relations at the Comprehensive Experimental Zone in Guangdong Province

研究选取广东省佛山市顺德区国家级和谐劳动关系综合试验区162家制造业企业为样本,分别从企业、高管和员工三个层面来研究和谐劳动关系的影响因素。研究结果表明:企业管理规章制度不健全、民主管理及民主制度化建设不足、解决劳动争议方式过于集中和单一、内部沟通渠道不够畅通是当前劳动关系存在的主要问题。而劳动合同、薪酬水平、企业组织投诉受理、安全保护、劳动行政部门投诉受理、劳动环境等6个影响因素对和谐劳动关系有显着影响。据此,提出了提高劳动合同质量、改善工作环境、进一步提高员工待遇、畅通员工诉求渠道、加强劳动争议调解网络体系建设、充分发挥党群组织和工会的作用、发挥社会组织的作用等改善劳动关系的具体建议。

In the period of enterprise transformation and upgrading, conflicts and contradictions of labor relations between labor and management are on the increase. Based on a survey of 162 manufacturing enterprises from the National Harmonious Labor Relations at the Comprehensive Experimental Zone in Shunde District, Guangdong Province, this paper identified six key factors affecting the harmonious labor relations, such as the labor contract, salary level, complaints acceptance of enterprises, safety protection, complaints acceptance of labor administrative departments, and the working environment. Specific suggestions, thus, have been proposed such as improving the quality of labor contracts, further improving employees' working environment and raising their salary level, which is of practical significance on understanding and dealing with harmonious labor relations in the new era.