3Garvin D.Managing Quality:the Strategic and Competitive Edge[M].New York:Free Press,1988.
4Murthy D N P,Wilson R J,Djamaludin I.Product Warranty and Quality Control[J].Quality and Reliability Engineering International,1993,9(5):431-443.
5Murthy D N P,Hussain A Z M O.Warranty and Optimal Redundancy Design[J].Engineering Optimization,1995,23(4):301-314.
6Murthy D N P,Kumar K R.Total Product Quality[J].International Journal of Production Economics,2000,67(3):253-267.
7Yang D,Tearm R G.Optimal New Product Design using Quality Function Deployment with Empirical Value Functions[J].Quality and Reliability Engineering International,1999,15(1):17-30.
