合作生产与有效福利治理:基于一个社会服务项目实践的案例研究

Co-production and Effective Welfare Governance:A Case Study on the Practice of a Social Service Program

伴随人口与社会经济变迁,合作生产取向的福利治理视角日益引起关注,社会工作在福利治理中的参与凸显其重要意义。基于一个残障儿童康复服务的项目实践,本研究发现,社会工作介入通过服务干预模式的创新,为家庭照顾者在家庭财务、康复知识以及心理等方面赋能,创造家庭照顾者与专业工作者在脑瘫儿童康复服务的合作伙伴关系,并试图改变传统康复服务行政化、医疗主导的模式,促进以需求为中心的服务整合。尽管仍然面临外部组织环境的障碍,但康复服务项目中的社会工作参与推动形成服务传递中的合作生产,对于实现有效福利治理有积极的意义。

In the context of demographic and socioeconomic transition,production-centered,compared with provision-centered,welfare governance has gained increased attention.Based on a case of rehabilitation service practice for children with cerebral palsy,this study finds that social workers make efforts to implement innovative intervention strategies.By facilitating empowerment of family caregivers’financial,knowledge and psychological well being,social work s participation in service delivery helps to form a collaborative partnership between caregivers and professional service providers.Meanwhile,it endeavors to promote the needs-centered service integration through transferring the administrative and medical way in delivering rehabilitation services.While encountering external constraints,co-production in rehabilitation contributes to the effectiveness of welfare governance co-production.