基于用户体验延迟的QoE层次评估模型被引量：5

A QoE level evaluation model based on user experience delay

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摘要针对Web服务中难以获得反映用户体验的数据,且难以对用户体验质量(QoE)进行评估的问题,在分析了Web数据和现有评价方法的基础上,提出了一种融入用户体验延迟ED的QoE层次评价方法。该方法基于层次分析法,并结合人类生理主观感受,能够更加客观地衡量用户体验。通过相关案例验证了该方法的可行性。 It is difficult to obtain the data reflecting user experience in Web service and evaluate the quality of user experience (QoE). Based on the analysis of Web data and existing evaluation methods, we propose a QoE level evaluation method that incorporates user experience delay (ED). This method is based on the analytic hierarchy process and combines the subjective feelings of human physiology to measure user experience more objectively. The feasibility of this method is verified through relevant cases.

作者龚文聪袁景凌陈旻骋向尧赵子康 GONG Wen-cong;YUAN Jing-ling;CHEN Min-cheng;XIANG Yao;ZHAO Zi-kang(School of Computer Science and Technology,Wuhan University of Technology,Wuhan 430070;Hubei Key Laboratory of Transportation Internet of Things,Wuhan 430070,China)

机构地区武汉理工大学计算机科学与技术学院交通物联网技术湖北省重点实验室

出处《计算机工程与科学》 CSCD 北大核心 2019年第3期479-484,共6页 Computer Engineering & Science

基金湖北省技术创新专项重大项目(2017AAA122) 湖北省创新团队项目(2017CFA012)

关键词 WEB服务 QOE 体验延迟层次分析法 Web service QoE experience delay (ED) analytic hierarchy process (AHP)

分类号 TP393 [自动化与计算机技术—计算机应用技术]

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参考文献3

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