面向决策支持的高校图书馆信息服务研究

Study on Information Services of Libraries of Colleges and Universities for Decision Support

新媒体时代用户对决策信息有着广泛的需求,这将成为高校图书馆信息服务转型的新方向。高校图书馆应该围绕用户决策需求开展工作,积极创新信息服务机制,努力提高决策支持服务水平。高校图书馆信息服务应向知识服务、多元化服务、主动服务的方向转变,强化与用户之间的交流,根据用户需求,调整服务理念与工作方法,提供全方位的决策辅助,形成适应新媒体环境的全新服务模式,提升高校图书馆信息服务的社会竞争力。

In the new media era, users have a wide demand for decision-making information, which has become a new direction of information service transformation of libraries of colleges and universities. Libraries of colleges and universities should work around users' decision-making needs, actively innovate information service mechanism, and strive to improve the level of decision-making support services. Information services of libraries of colleges and universities should change to the direction of knowledge services, diversified services, and active services, strengthen communication with users, adjust service concepts and working methods according to user needs, provide all-round decision assistance, form a new service model that adapts to the new media environment, and enhance the social competitiveness of information services of libraries of colleges and universities.