综合医院非精神科住院患者心理评估与分级管理

Psychological assessment and hierarchical management for non-psychiatric inpatients at general hospitals

非精神科就诊患者出现心理问题时,尽早给予干预,将有利于改善患者体验和医患关系。作者在综合医院创新探索了非精神科住院患者心理评估与分级管理,通过组建多学科多部门协作团队,建立院内联动保障系统,实施非精神科住院患者的心理评估和分级管理,为综合医院探索心理疏导、提升人文服务、转变医学模式,提供了有益的思路。

Early intervention contributes to improving patient experience and doctor-patient relationship in the case of non-psychiatric outpatients with psychological problems.The authors studied the psychological assessment and hierarchical management for non-psychiatric inpatients at a general hospital.Measures taken include establishing multi-disciplinary and inter-department teams, building an intra-hospital joint-action system, and implementing the psychological assessment and hierarchical management for non-psychiatric inpatients.These efforts explored ways for a general hospital in psychological counseling, offering humanistic service, and transformation of medical pattern.