非工作时间电子沟通对员工主动性行为影响研究

An Empirical Study on the Influence of Electronic Communication on Employee Proactive Behavior in Non-Working Time

信息技术的发展使得非工作时间电子沟通普遍存在于员工生活中,带来一系列积极或消极影响。本文从自我损耗理论出发,研究了非工作时间电子沟通对员工主动性行为的影响机制,考察早晨耗竭在该关系中的中介作用和组织支持感的调节作用。针对68名员工为期5天的每日研究发现:每日非工作时间电子沟通的情感基调和所需时间分别对员工第二天早晨耗竭具有显著负向和正向影响,对主动性行为均无显著影响;员工每日早晨耗竭对主动性行为具有显著负向影响,且中介每日非工作时间电子沟通(情感基调、所需时间)与主动性行为之间的关系;组织支持感调节每日早晨耗竭与员工主动性行为之间的关系,且调节每日早晨耗竭对非工作时间电子沟通情感基调与员工主动性行为关系的中介作用。

The development of information technology makes electronic communication in non-working time prevalent in the life of employees,bringing series of positive or negative effects. Based on ego depletion theory,this paper examines the influence mechanism of electronic communication on employees’ proactive behavior,the mediating role of morning depletion and the moderating role of employees’ perceived organizational support. A five-day daily study of 68 employees finds that the affective tone and the requiring time for electronic communication in non-working time each day have significant negative and positive effects on employees’ morning depletion of the following day,respectively,and are not significant for proactive behavior. Employees’ morning depletion on a daily basis has a significant negative impact on proactive behavior,and mediates the relationship between daily electronic communication( affective tone,requiring time) in non-working time and proactive behavior. Perceived organizational support moderates the relationship between daily morning depletion and employees’ proactive behavior and moderates the mediation role of daily morning depletion between affective tone and employees’ proactive behavior.